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There
are several things that you can do when your
computer with Microsoft Windows XP won’t boot.
1.
First, check to see if your hardware is operating
correctly.
Check all of the cables and listen for the boot-up
tones, which check the memory, keyboard, mouse and
video connections. Typically a single “beep”
indicates that all is well.
2.
Troubleshooting Your Windows XP Operating System.
Troubleshooting your Windows XP Operating System
starts when the operating system is working
correctly. Create a Windows Startup Disk using your
floppy drive and a floppy disk. Follow the following
steps:
-
Format a blank floppy disk
-
Find
the following files on the C hard drive –
Boot.ini, NTLDR, Ntdetect.com
-
Copy
the three files to the floppy disk
-
Label the floppy disk and store it in a safe
place
Check
the newly created floppy disk by inserting the disk
into the floppy drive and press [Ctrl][Alt][Delete]
to reboot. When you boot from your floppy disk,
Windows XP will bypass the active partition and boot
files on the hard disk and start Windows XP
normally.
3.
Access the Windows XP startup menu.
When the computer is booting, press the F8 key
before the Windows XP logo appears. You will get the
Windows XP startup menu.
4. Use
the Last Known Good Configuration.
The Last Known Good Configuration feature replaces
the contents of the {CurrentControlSet} Registry Key
with a backup copy that was saved when the system
started up successfully the last time. Since this
creates a backup copy each time it is used, you have
only one shot at using it. If it fails, and you try
it again, the backup copy is probably also corrupt.
5. Use
System Restore.
System Restore runs in the background as a service
and continually monitors system-critical components
for change. When an impending system change is
detected, a backup is made. The default is to create
restore points every 24 hours.
To use
System Restore, first restart the computer by
pressing the [Ctrl][Alt][Delete] keys. When you see
the message Press select the operating system to
start or hear the single beep, press [F8] to
display the Windows Advanced Options menu. Select
the Safe Mode item from the list and press [Enter].
Once
Windows boots into Safe Mode, then click the start
button, access All Programs|Accessories|System Tools
menu, and select System Restore. Because you’re
running in Safe Mode, the only option on the opening
screen of the System Restore wizard is Restore My
Computer to an Earlier Time, and it’s selected by
default, so just click next. Follow the wizard to
select a restore point and begin the restoration
procedure.
How you
can create a System Restore point in Windows XP.
Normally System Restore will create system restore
points as needed. However, you might want to create
System Restore points manually. For example, if you
install a new application, Microsoft suggests
creating a System Restore point before you install
the application. See Microsoft article -
Windows
XP System Restore,
(http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/xpsysrst.mspx)
which explains the process.
To
create a manual System Restore point, use the
following procedure. Start |All
Programs|Accessories|System Tools menu|, and select
System Restore. Select Create a System Restore
Point, and follow the wizard. Name the system
restore point so you can return to it later if
necessary. This will ensure that you can restore
your system to this point in time.
One
thing to remember about System Restore is that you
need at least 200 MB of free space on any hard drive
that you want to use the program on. This is a
requirement.
To check
and see if System Restore is running on your
computer, use the following steps. Select |Start|Control
Panel| and then select Administrative Tools. Select
Services and scroll down to System Restore Service.
Make sure it is running.
Note: If
you need to troubleshoot the System Restore Service
you can use SRDiag.exe. It will both diagnose and
troubleshoot the System Restore program. To use it,
click |Start|Run|, type in srdiag.exe, and press
[Enter].
More
Severe Boot Problems
If your
boot problem is more severe, you may need to take a
more drastic approach. The Windows XP CD-ROM is
bootable and will you access to a tool called
Recovery Console.
To boot
from the Windows XP CD, put the CD into the CD-ROM
drive, and press the [Ctrl][Alt][Delete] keys. This
will reboot your computer. Once the system begins
booting from the CD, follow the onscreen prompts.
This will load all of the basic files needed to run
Setup. When you see the Welcome to Setup Screen,
press [R] to start the Recovery Console.
At the
Microsoft Windows XP Recovery Console, you will be
prompted to choose the operating system that you
want to log onto. Select the appropriate number and
you will be prompted to enter the Administrator’s
password. The Recovery Console menu will start.
You can
check the commands available by typing [Help] and
hitting the [Enter] key at the command prompt. This
will give you a list of Recovery Console commands
and a short description of the command. The
following Microsoft article explains the Recovery
Console commands:
Description of the Windows XP Recovery Console,
and can be found at:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;314058
Another
Microsoft article that is helpful with the Recovery
Console is:
Recovery
Console overview,
found at:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/recovery_console_overview.mspx?mfr=true
Several
main Recovery Console commands are listed below.
Bootcfg
Tool:
The
Bootcfg tool will fix the Boot.ini file. The Ntldr
program refers to the Boot.ini file to determine
where the operating system files reside and which
options to enable as the operating system continues
to load. If there is a problem in the Boot.ini file,
Windows may not boot correctly. Use Bootcfg tool to
fix it.
To
create a bootable floppy disk, format a blank floppy
disk under Windows XP and copy the following files
onto it: Boot.ini, NTLDR, and Ntdetect.com. See the
following Microsoft article for more information:
How to use System files to create a boot disk to
guard against being unable to start Windows XP,
at
http://support.microsoft.com/?kbid=314079
Fixboot
Tool:
The
Fixboot tool will fix a partition boot sector. For
additional information, see the Microsoft article:
Computer stops responding with a black screen
when you start Windows XP: at http://support.microsoft.com/default.aspx?scid=kb;EN-US;314503.
Fixmbr
Tool:
The
Fixmbr tool will fix the master boot record. For
additional information see the Microsoft article:
Fixmbr, at
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/bootcons_fixmbr.mspx?mfr=true
Other
Methods to Repair Windows XP
There
are several other ways to repair a Windows XP System
that won’t boot. Two these methods are Restore
from a Backup and Perform an in-place upgrade.
Restore from a Backup
depends upon the backup utility that you used to
make the backup. You will need to follow the
utility’s instructions on how to perform a restore
operation.
Perform an in-place upgrade is done by booting from
your Windows XP CD.
Continue to the Windows Setup screen and launch the
Windows Setup procedure. Acknowledge the License
Agreement page and continue to the second Windows XP
Setup screen. This screen will prompt you to repair
the selected Windows XP installation or to continue
installing a fresh copy of Windows XP.
Press
[R] to repair the selected Windows XP installation.
Follow the prompts on the screen.
Additional
Resources
One
excellent article is entitled 10 Things you can do
when Windows XP won’t boot\ by Greg Shultz. This
article is located on the TechRepublic website.
Visit
http://techrepublic.com.com/2001-6240-0.html
for more information.
Another
resource is the Microsoft website. Visit
http://www.microsoft.com
and search the website for the phrase Repair
Windows XP.
If you
have a laptop computer, or are considering getting
one, visit our WritersLaptop website at
http://www.writerslaptop.com.
Our Ten Most Needed Features of a Laptop
ebook will give you additional information about
using your laptop computer, or about getting a new
of used laptop.
H. Court Young
Geologist, author and publisher
Promoting awareness through the written word
http://www.hcourtyoung.com
http://www.tmcco.com
(303) 726 8320
©August, 2007 |